Contact
Questions about an order, a delivery, a return or a fault, or anything about the ChaChing Panel 2 or the ChaChing Shopify app - write to us and a person answers.
We answer in Spanish and English, normally within one to two working days (Monday to Friday, Spanish public holidays excluded).
To help us answer on the first reply, include your order number and, if the question is about a fault, a photo or a short video of what is happening.
Postal address
Kronoset SL
Carrer Pep Ventura 67
08810 Sant Pere de Ribes
Barcelona, Spain
Please do not send returns to this address without contacting us first - see the Refund and Returns Policy for the return procedure and the correct address.
Useful links
- Shipping Policy - costs, delivery times, tracking
- Refund and Returns Policy - 14-day withdrawal, 3-year guarantee
- Terms of Service
- Legal Notice
- Privacy Policy
Kronoset SL · NIF B24749251 · Carrer Pep Ventura 67, 08810 Sant Pere de Ribes, Barcelona, Spain ·
info@chachingpanel.com
Last updated: 7 September 2026.